Wednesday, May 6, 2020
Tourism and Hotel Professional Development Globalization
Question: Discuss about theTourism and Hotel Professional Development for Globalization. Answer: Introduction In current world, globalization is the term that is presents everywhere. Development of various technologies in the field of management has led various companies to expand itself globally. Organizational behavior is the term that is related to the study of individuals and group dynamics in an organizational system. The study of organizations attempts in understanding of the models that helps the firms in their decision making process. Personality is the most important part for understanding the behavior of an individual in an organization. It consists of feelings, thoughts, and visible behavior for the organization. This study will portray the self-awareness report regarding the managerial decisions. It will also examine the values and motivators along with the emotional intelligence in organizational behavior. The study wills also forecast the steps of decision making and process. Self Awareness Self-awareness is about examining how emotions affect anyones interaction with others and what are their impacts on the emotional state. In order to develop and create an understanding of individuals in various areas, self-awareness is very much important. Key areas for self-awareness are described below briefly: Personality Personality of every individual follows the behavior of the human being; it signifies the mental as well as physical system which proves the behavior of the person in a particular condition (Chanen, 2009). The personality of each and every individual is distinct from one another. In this report the research is concentrated on examining the personality of Myers- Briggs Type Indicator personality model, which is a personality test framed to guide an individual in recognizing some identical personal inclinations. This is the personality indicator used in group dynamics, leadership trainings, and personal development as well as in employees training (O'Hagan, 2003). The Myers-Briggs sorts for introversion, extraversion, thinking or feeling, sensing or intuition and judging or perceiving. Extraversion and Introversion- This is the first most pair of style which is considered with the indication of individual energy, if an individual prefers to indicate their energy for dealing with persons, situations or things then their preference can be for Extraversion (Sadeghi and Dastjerdi, 2015). And if any individual indicates their energy for dealing with explanations, information, ideas and clarifications then their preference can be for Introversion. Sensing and Intuition- This is the second pair that considers the kind of information that an individual process, if an individual prefers for dealing with the facts, that they know for clearness or for clarifying what they convey, then their preference can be for Sensing (Pettinger, 2013). And if an individual prefers for dealing with ideas and observe into the unknown for generating current possibilities, then their preference can be for Intuition. Thinking and Feeling- this is the third most pair that signifies an individuals variety or pattern of decision making, if an individual prefer to decide according to their objective logic by utilizing separated as well as analytical approach, then their preference can be for Thinking (McCrae and Allik, 2002). And if an individual prefer for decision by using values according to their beliefs and importance, then the individual can be for Feeling. Judgment and Perception- this is the final pair that defines the kind of lifestyle that an individual adopt, if an individual prefers their life to be planned and organized, then their preference can for Judging (Elsmore, 2001). If an individual prefers to go with the flow for maiantiani8ng flexibility as well as considers the things which arise at the moment, then their preference can be for Perception. Values and Motivators Motivation is the most important force which leads to functioning in the organization. Motivation is actually refer as the desire to fulfill the objectives and goals; this leads to goal- directed behavior (Friedrich, 2013). Motivation is important if any individual performs excellent in their particular fields. Potentiality as well as ability to perform the task are most important aspect as well as are the key determinant of effectiveness (Whiteley, 2002). The purpose of analyzing this topic in the report is to describing various Maslows motivational theories by focusing on how the management of the firm motivates their employees and staffs along with a huge level of turnover and motivation. Maslows Hierarchy The theory of Abraham Maslow is based on a simple premise, the theory describes that there are few desires which are basic to humans and in their elimination nothing else matters, as an individual satisfies their basic needs and begins to look forward for satisfying huge order desires and demands (Shafritz and Ott, 2005). This means once the low stage demands is fulfilled and satisfied, then it will no longer serves as a motivator. This theory is designed on basis of assumptions that there exists hierarchy of five desires and demand within every individual (Mcreynolds, 2012). The five desires and demands are described in the following: Physiological demand- this demand describes the basic needs of people daily lives such as food, water and various biological requirements. These requirements and demands are the basic demand because while they lack the search for these may overpower various other urges. Safety demand- safety demand refers to the demand for environmental, physical as well as emotional protection and safety, like family security, job security, financial security etc (Taormina and Gao, 2013). This demand arises once the physiological demands are fulfilled and satisfied, as individuals tend to become concerned about protection demands. Social demand- social demands contain the demand for affection, love care, faith, friendship and belongings (Woodman and Pasmore, 2009). This demand refers to the demand in order to associate with various other humans and forms long-term attachments with others. Esteem demand- this demand are classified into two types that are internal esteem demand, which includes confidence, self-respect, freedom, achievement etc., whereas the second esteem demand is external esteem demand that contains power, attention, admiration etc. this demand refers to the demand to be respected as well as be appreciated by ones peers (Bird, 2010). Self- Actualization- This demand establishes itself by the demand for acquiring new experience and skills; take on challenges as well as behave like that will lead to the accomplishment of anothers life objectives (Osteen, 2004). This demand contains demand for conducting, more knowledge, creativity, social services etc. Emotional Intelligence Emotional intelligence is the conventional of activities that relate the emotions and emotional information of individuals and organization. The topic has gained noteworthy attention in last few years among the organizational scholars and various researches have been conducted on its role in an organization. Emotional Intelligence can be evaluated in two different approaches, namely, the performance based and the self-report approach. The two models assist that contexts of the organization and the depositions made by employees should be measured to understand how Emotional Intelligence relates to the criteria of organizational behavior. Emotional intelligence is the critical examination of an individual for the productive adult work and life. It is the ability to understand the emotions and its states and also includes the ability to control others emotions and diverting it in useful ways. The role of Emotional Intelligence is very important. Conversely, the responsibilities and assessment of emotional Intelligence is very important issue that needs to be addressed for the effectiveness of the organization. Leadership Leadership describes the potentiality of the management to create sound judgment or decisions as well as encourages other in order to functions in an excellent way. This is the phenomenon of indicating the behavior of others in order to achieve a similar goal (Giuliani and Kurson, 2002). Leadership is actually a method of conducting things that are done by others. Leadership is quite important in each and very organization as it leads to maximum performance by the employees, this improves motivation as well as develops morality in the team members and helps them to respond to modification (Leadership Careers, 2007). Leadership benefitted achievement and success in every organization by making accountability as well as responsibility within the team members of the firm. In other words, it enhances the value in the firm. Different leadership styles are present in the working environment (Schmid, 2006). The culture as well as objectives of the firm consider which leadership will supports and able to set better. Various organizations forms different leadership styles into the firm on the basis of their required task for completing departmental requirements. Here, in this report, the researcher has analyzed two different leadership styles i.e. Traditional Theory and Transformational Theory, which are elaborated in the following: Traditional Theory This theory of leadership style defines the various types of behavior and personality tendencies which are associates with effective leadership. This is the first most academic theory of leadership which is based on various distinct traits of humans (Weymes, 2004). This theory assumes that leaders are not created whereas they are born. According to this theory, leadership behavior is based on the total of entire traits that a leader own. This theory describes mainly five human traits, elaborated in the following: Social Trait- this trait contains popularity, cooperativeness, prestige and interpersonal skill. Personal Trait- this trait includes enthusiasm, self- confidence and creativity. Ability Trait- this trait contains fluency in debates or speeches, judgment and knowledge (Kelly, 2006). Work Trait- this trait involves achievements and organization. Physical Trait- this is a trait which contains height, energy, appearance and activity. Transformational Theory Transformational leadership contains the potentiality for affecting employees opinions by the returns which firm conducts in the form of human capital advantage. These leaders contains the capability to gain huge facilities and advantages by starting knowledge management phenomenon, inspiring interpersonal communication between workers and making quite healthy culture within the organization (Pai and Krishnan, 2015). This leadership style helps in establishing organizational innovation through create a participative culture. Power and Politics This section plays a crucial role in the development of the business by governing how decisions are too made and by examining how employees interact with each other. Whether a business is big or small, the impact of power depends on what positives and negatives power employees use in order to influence others in the workplace. Political issue of an organization may directly impact who has the power and can control the overall culture of the workplace. Positive power of a firm involves encouraging activity in the production that includes giving power to employees so that they can participate the decision making process of the company. This builds confidence in the employees and also motivates them to work harder. Negatives politics occur in an organization when supervisors and leaders dont have respect for their juniors and for the employees working under them. Decision Making and Planning The process of decision making can be sometimes very challenging for some people, and for others it becomes a natural process. At the time of making the decision, the most important part is the procedures of making them. Various tools are available for assist in the development process of decision making. An accurate and proper decision making tool can gain us in making the decisions. Decision making process can be termed as a cognitive process used in judging, evaluating, selecting and resolving the problems. It may sometimes involve process of developing substitutes for decision making process. Decision making and problem solving is the major and main function of any management procedure, as it includes an essential part of all other managerial functions, namely, planning, organizing, directing and planning. Decision making process is also an important part of human life as without it, decisions regarding life cannot be managed. Decision making tools are about for improving and dev eloping individuals and group activities to solve the problems for various important issues such as education, industry, companies and government. In previous time, decision making process was thought as a function of management but in current place, almost all individuals and groups makes their decisions with proper planning. A decision is a selection between options over the others. Implementing a good decision is the process of knowing the problems and resolving them by identifying options and taking benefits from them. Problem solving is the process in which we solve a problem that comes between the present situation and the desired goals. It is made for crossing the obstacles that are blocking the road for reaching the goals. Most managers make decisions and solve issues in their everyday work. It is the moral or can be said principle responsibility of managers and leaders. Sometimes, these decision makers have to face failure as they lack proper strategy to implement in their decision making process. Managers should implement proper tools and techniques while preparing their decision making process. Managers who have less experience behind them should avoid making quick decisions and should understand every single aspect relating to the problem. Approaches to Decision Making and Solving Problem There are various ways for solving the problems occurred during a decision making process, but the most implemented seven step problem solving decision making process is described below: Recognizing the problem Gathering proper and accurate data and information Developing all the possible solutions for the specific problems Analyzing and comparing the courses and approaches of different solutions Making the best possible decision Making an appropriate plan Implementing the plan in a most appropriate way Comparison of two Different Decision Making Theories Classical Management Theory- management of an organization takes place in the structured organizational setting with its specified roles. This theory is directed towards achievement of aims and objectives by influencing the efforts. The advantage of this theory is that this theory is familiar with the forecast and plan of the organization to command, control and co-ordinate its activities and procedures. The major drawback of this theory is creates issues such as individual versus general interest, and its theory suggest employer as authoritarian by defining the work according to the employees interest. Human Relation Theories: the theory is undoubtedly concerned about the human factors in the structure and mechanism of the organization. The advantage of this theory is that this theory has strength of informal groups that can be demonstrated with the behavior of the workers. This theory highlights the need of supervisors to be sensitive and care for social needs within the department of the organization. Conclusion It has been found from the above study that globalization is the term that is presents everywhere in current world. This report also outcomes that the process of decision making can be sometimes very challenging for some people. At the time of making the decision, the most important part is the procedures of making them. It has been also examined from the study that managers should implement proper tools and techniques while preparing their decision making process. From the above discussion it can be examined that firms have to implement various policies in their managerial platforms to offer equal opportunities to all its employees. Self-awareness report and its key areas are also been examined in the report. It has also been analyzed from the study that decision making and problem solving is the major and main function of any management procedure, as it includes an essential part of all other managerial functions, namely, planning, organizing, directing and planning. References Bird, C. (2010). Self-respect and the Respect of Others.European Journal of Philosophy, 18(1), pp.17-40. Chanen, A. 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